Privacy Policy

1. Introduction

Welcome to Emberloom's Privacy Policy. Your privacy is important to us. This document explains how we collect, store, and process your personal data, and how we ensure your information remains secure. By using our website, you consent to the terms outlined in this policy.

We recommend you read this policy carefully to understand your rights and our practices concerning your data.

2. The Data We Collect About You

We collect various types of personal data to provide and improve our services. This includes:

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Email address, phone number, and physical address.
• Technical Data: IP address, browser type, operating system, and other technical details.
• Usage Data: Information about how you interact with our website, such as pages visited and time spent.

We may also collect aggregated data (e.g., statistical data) that cannot directly identify you.

3. How We Use Your Personal Data

We use your personal data in accordance with applicable laws for the following purposes:

• Service Delivery: To provide the services or products you request.
• Personalization: To improve user experience by tailoring content to your preferences.
• Marketing: To send promotional emails, if you have opted in to receive them.
• Compliance: To comply with legal obligations or respond to lawful requests.

We only retain your data for as long as necessary to fulfill these purposes, unless a longer retention period is required by law.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or loss. These measures include:

• Encryption of sensitive data during transmission.
• Access controls to limit who can view or process your information.
• Regular monitoring and testing of our security systems.

While we strive to safeguard your data, please note that no system is entirely secure, and we cannot guarantee absolute security.

5. Your Legal Rights

You have rights regarding your personal data under data protection laws, including:

• Access: Request access to your personal data and receive a copy.
• Correction: Request correction of any incomplete or inaccurate data.
• Erasure: Request deletion of your personal data, where applicable.
• Objection: Object to the processing of your data for specific purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us using the details provided below.

6. Contact Us

If you have any questions about this privacy policy, or if you wish to exercise your rights, please contact us at:

Email: privacy@emberloom.co

We strive to respond to all inquiries within 30 days.